Testimonials

You guys made it so easy. The first person I met with at ComfortMaster was Bill Buffaloe. Bill came to our home and sat with us at the kitchen table and we just talked. He just wanted to learn our needs and wants. My wife and I shared how we had moved to Washington this past year and desired to make our new “old” home ours. The bathrooms and kitchen had been redone as well as new paintings. The HVAC system in the home was over 30 years old and we wanted it to be like new again. Bill took our discussion to heart and then back to the office where he met with Robin Bowen and Lewis Farless to come up with a design to replace our heating, cooling, and duct system. They came back with a recommendation for a new Carrier Infinity Heat Pump system that included new ductwork.

Lewis then took charge and led the team of installers to remove the old dusty duct system and equipment. It took several days but each day one of the install team guys would explain their progress and that they would be back tomorrow and get it done.

Wow! What a difference. The house is so comfortable. And, you don’t even hear it. You just don’t notice it.

Thank you for the great service and installation.

–Lil and Jim Woolley, Washington–


ComfortMaster, you guys are great. We are new to Washington and needed to replace our 30-year old HVAC system. Bill, Lewis, and Robin all became engaged with us as we set out to do so. It took about four days to totally remove the old system and ductwork and replace it with a new energy-efficient Carrier system. Each afternoon the lead installer came to me to share where they were at the time and to reassure me that they would be back tomorrow and what they would seek to accomplish. From the moment that Bill first sat with us at the kitchen table until the last day, Lewis reviewed the operation of the new system and things could not have gone more smoothly. Thanks for taking such good care of us.

–Jim and Lil Woolley, Washington–


My wife and I retired to Washington, retiring from our 40-year career as the owners of an HVAC company in Atlanta. You might expect that I would be somewhat picky about who we chose to replace our HVAC system and be our servicing company for life. 500 miles is just too far to have our old company come and take care of us. Having been a Carrier Factory Authorized Dealer we wanted to find a company as close to ours as we could. My research led me to ComfortMaster Mechanical.

The first person I met with at ComfortMaster was Bill Buffaloe. Bill came to our home and sat with us at the kitchen table and we just talked. He just wanted to learn our needs and wants. My wife and I shared how we had moved to Washington this past year and desired to make our new “old” home ours. The bathrooms and kitchen had been redone as well as new paintings. The HVAC system in the home was over 30 years old and we wanted it to be like new again. Bill took our discussion to heart and then back to the office where he met with Robin Bown and Lewis Farless to come up with a design to replace our heating, cooling, and duct system. They came back with a recommendation for a new Carrier Infinity Heat Pump system that included new ductwork.

Lewis then took charge and led the team of installers to remove the old dusty duct system and equipment. It took several days but each day one of the install team guys would explain their progress and that they would be back tomorrow and get it done.

Wow! What a difference. The house is so comfortable. And, you don’t even hear it. You just don’t notice it.

Thank you for the great service and installation.

–Lil and Jim Woolley, Washington–


It is so nice and comforting to know that when I need something done at my house, you always send experienced and qualified employees. John and Edvin did a great job on my vent ducts and, as usual, I am very pleased and appreciative of the work they did for me! ComfortMaster is indeed an outstanding company that offers personal satisfaction and great service to Greenville!

–Edith Dail–


In November your company had installed a new HVAC unit at my residence and I wanted to finally tell you thank you.  I contacted four HVAC companies in the area, including your company, to come bid on the work.  I gave each an identical template for the work so I could compare apples to apples.  Not only did you have the best price but you offered something the others didn’t, product knowledge in guiding me to the right unit for my family’s needs.  I was extremely impressed and satisfied with the professionalism and attention to detail that your workers took with our job.  I want to say thank you for everything you guys did to make this as easy as possible for my family.  On a full 30 day cycle from January 2010 to January 2011 my electricity bill dropped 68% from GUC, in which there was an additional two days on this years bill than last years and it was colder this year.   Your employees were very knowledgeable and helped us understand exactly what was going on during the whole installation.  If you ever need a recommendation just let me know.  Thank you again for everything and look forward to you servicing my equipment in the future.

–Jacques, Greenville, NC–


I wanted to take this opportunity to let you know how pleased we have been in our dealings with Mr. Bill Buffaloe.

We had originally decided to purchase two central a/c units (one for the downstairs and the other for the upstairs) for our home. Our decision was based on what appeared to be a deal too good to be true. As is almost always the case, it turned out to be too good to be true. When the reality set in, we asked the other provider to remove their units and we called Bill Buffaloe to see if he could coordinate the removal of the other units with the installation of his units. To further complicate the matter, we were out of down during that time.

Bill accepted the challenge and did a great job coordinating with us while we were out of town and with our contact person in Greenville. When we came back, both units were installed and functioning perfectly. Even more impressive was the fact that everything had been cleaned up so that it was almost impossible to tell that the work had taken place.

Bill contacted us several times to make sure that we were happy. When I told him that I was not pleased with the performance of the upstairs unit, he immediately took steps to rectify the situation. Again, he had to work in our home while we were not there and he did a great job in taking care of our problems and making sure that everything looked perfect when we came back. Since then, Bill has contacted us several more times to make sure that we were happy and comfortable.

I believe that Bill went well beyond the call of duty to make sure that we were pleased. We are letting all of our friends know of the great service we received and will recommend him any time we have an opportunity to do so.

–Bill, Greenville, NC–


I am very pleased with the system so far.  The installation team did a good job and I appreciate the care taken to reduce damage and soiling.  I will be happy to pass along energy savings results as experienced.  It’s always a pleasure working with you and I will continue to recommend ComfortMaster to friends and associates.

–Philip, Greenville, NC–


“Your team was great to work with! On time and dependable! Quick response to answering our questions! Very accessible! Polite and mannerly!”

–George, Greenville, NC–


“Thank you for great service, timely delivery and installation! We are already saving money on our heating/cooling cost. We are very pleased to have chosen ComfortMaster as our HVAC Provider.”

–Pam, Winterville, NC–


“Very Pleased”

— Satco, Greenville, NC–


“ComfortMaster was recomended to me five years ago by a fellow church member as a Christian company that charged resonable prices. They are so much more than that. Everytime I have needed them they came out that very day, even if it meant after 5 pm. Their technicians, (especially Mike) are highly trained and competant. They really listened to my problems with my old system and then fixed them, many times. When my old system finally died, I was completely informed of all the replacement choices I had and quoted a price on the spot. I was scheduled within one day for my new system. Not only was the system professionally installed in one day, I was trained in how to operate my new thermostat and everything in my yard and house was completely cleaned up. The price I was quoted was the price I paid. I look forward to a long relationship with ComfortMaster meeting all my heating and air conditioning needs. There is no company better. Thank you ComfortMaster for being there for me and my family. Sincerely”

–Karen, Winterville, NC–


“I have had excellent service from ComfortMaster. They have always responded quickly, when they said they would and have been very courtous and respectful of my property by removing or covering their shoes for inside work. I believe I have gotten accurate information about any repairs I have needed and good advice on new equipment I have purchased.”

–Judy, Greenville, NC–


“My wife and I are very pleased with the services of ComfortMaster. They respond in a timely manner whenever we called with a problem. Their service man always took the time to explain what he was doing and answered all our questions.”

–Charles, Greenville, NC–


“Special thanks to all the staff for your great job performance, which does not go unnoticed. We’re pleased with all our service during the past several years. A special thanks to Coco and PJ for their performance and care installing the new air conditioner for our daughter and son-in-law.” Thanks so much.

–Scott and Lorna, Greenville, NC–


“Just a note to tell you how very pleased I am with my new Trane furnace and air conditioneer unit, a brand I have always admired and really wanted to invest in one day. I also want to tell you about the guys who worked non-stop for three days. They were all so nice to me and my daughter. I have never had a group of men around here that were so polite and nice mannered and neat in their work. All seemed to be very knowledgable concerning their work and never wasted time, always cleaned up everything so nicely. you should be very proud of them and the caliber of men you have working with you. I shall certainly tell everyone about ComfortMaster and the job well done.” Very Sincerely

–Edith, Greenville, NC–


The sales staff were friendly, helpful and knowledgable.  Unit wsa delivered and installed when promised.  Great service, great price.

–Randy, Winterville, NC–


I wanted to express my appreciation for the Heating/AC inspection performed by Coco and K.C..  Before going into my home they covered their shoes with booties.  I was very impressed when I saw this.  As we went inside, I tagged alone with them as they did their work.  They both conducted themselves with the upmost respect and professionalism.  Their knowledge of their work was very apparent.  During the inspection they pointed out some critical issues that should be addressed for the system to perform properly.  When they completed their work, they cleaned up any debri that fell on the floor.  Before leaving, Coco duscussed all issues with me very thoroughly.  It was comforting to see the pride they have in their work.  ComfortMaster is represented very well, you should be proud.

–Todd, Greenville, NC–


ComfortMaster did an exceptional job replacing our entire duct system and HVAC Unit in our home.  They exceeded our expectations and made sure that we were completely satisfied.  All of the people that we had contact with were excellent and all of them wanted to make sure we were satisfied.  I would highly recomend them for your HVAC needs.

–Patrick, Greenville, NC–

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